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Here are the top reasons why a retail shipment could be delayed:

• Traffic.
• Weather.
• Failed delivery attempts.
• Tech malfunctions.

To locate specific items, you can click on (Donate Now) or (Order Now) on home page or you can use the "search" feature. Besides that, you must have an authorized payment method in order to complete your order.

We will notify you via Kabshak app notification, SMS or email about your shipment or you can contact us at any time via our channels.

If there are technical issues with the system or a delay in the delivery date or the shipment was not the same as required order specifications, you can cancel the order by communicating with us through the communication channels, and your order will be refunded within 7 working days after the order date.